Refund Policy

At Louise & Leigh, we strive to provide high-quality products and a seamless shopping experience. Whilst we do not offer refunds on change of mind for hygiene reasons, we will gladly process a refund if the received item is deemed faulty. 

Within 7 days of receiving a product, to initiate a refund for a faulty item, please provide clear images that help us assess the fault. After the 7 days, refunds will not be considered.

We appreciate your understanding in this matter.