Shipping Policy

All orders are packed with care, and I aim to have all orders processed within 3 – 7 business days (depending on time of year, e.g. Christmas).

We currently only ship within Australia and will look to expand internationally in the future.

Standard Post $10.00

Express Post $14.00

Free Standard Shipping for all orders over $99

Please note, paying for express post does not fast forward the processing time.  It only applies to the order being shipped express once with Australia Post.

All orders are posted with Australia Post, and you will receive a tracking number via email after your order has been fulfilled.  Please check Australia Posts website for the most up to date delivery times for your order and allow extra time during peak periods of the year for postage.  Please note, these delivery times are out of my control and Louise & Leigh are not responsible for Australia Posts delivery times. 

Louise & Leigh will not be held not responsible for any lost or stolen items, once Australia Post has the parcel.  It is your responsibility to check the tracking information.

Please check your shipping address is correct as Louise & Leigh will not be held responsible for any orders being returned to sender.  If the order is returned to us, it is then up to the customer to pay the extra postage fee for items to be posted again.